Welcome to Mashkiza. These Terms and Conditions outline the rules, rights, and obligations between Mashkiza (“we,” “our,” “us”) and our customers (“you,” “your,” “user”) when you purchase, access, or use our products and services. By purchasing Mashkiza products, visiting our website, or using our services, you agree to comply with the following terms.
Mashkiza is a premium water brand committed to providing high-quality, safe, and refreshing drinking water.
These terms apply to all customers, retailers, distributors, and website visitors.
We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be effective immediately upon posting.
All Mashkiza products are manufactured, purified, and packaged under strict hygiene and safety standards.
While we ensure the highest level of quality control, we are not liable for misuse, improper storage, or tampering after delivery.
Customers are advised to check packaging seals and expiry dates before consumption.
Orders can be placed directly through our official website, authorized distributors, or retailers.
Payment terms must be completed as per the method chosen (cash, card, or online transfer).
Prices are subject to change without prior notice. Promotional offers may have limited duration and availability.
Delivery timelines vary depending on location and order volume. Estimated delivery dates will be communicated at the time of order.
Mashkiza is not responsible for delays caused by unforeseen circumstances (such as weather, transportation issues, or third-party courier delays).
Customers must provide accurate shipping information; errors may result in failed or delayed deliveries.
For safety and hygiene reasons, opened or consumed water products cannot be returned or refunded.
Refunds or replacements will only be issued for:
Damaged packaging upon delivery
Wrong product delivered
Verified quality concerns reported immediately upon receipt
To request a refund or replacement, customers must contact our support team within 48 hours of delivery with proof (photos/videos).
All branding, logos, designs, content, and marketing materials of Mashkiza are the intellectual property of our company.
Unauthorized reproduction, distribution, or misuse of our brand assets is strictly prohibited.
Mashkiza is not responsible for:
Health issues arising from consumption if instructions and expiry dates are ignored.
Damages caused by mishandling or improper storage of products.
Indirect, incidental, or consequential losses related to our products or services.
Customer data collected during orders (such as name, address, and payment details) will be used only for order fulfillment and customer service.
We do not share personal data with third parties, except when required by law.
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Country – e.g., Pakistan].
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in [Insert City/Region].
For questions, feedback, or support, please contact:
Mashkiza – Customer Support
Email: mashkizawater@gmail.com
Phone: 03111123434
