Mashkiza

Privacy Policy

 

At Mashkiza, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when you interact with our brand, whether through our website, online store, or customer service channels.

By using Mashkiza’s services or purchasing our products, you agree to the practices described below.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and shipping address when you place an order or contact us.

  • Payment Information: Transaction details such as payment method (credit/debit card, bank transfer, etc.).

  • Website Usage Data: IP address, browser type, device details, pages visited, and cookies to improve user experience.

  • Customer Communication: Feedback, inquiries, and messages you send through email, forms, or support channels.


2. How We Use Your Information

We use collected information for purposes including:

  • To process and deliver your orders

  • To provide customer support and resolve inquiries

  • To improve our products, services, and website functionality

  • To send order confirmations, delivery updates, or promotional offers (with your consent)

  • To comply with legal obligations and prevent fraudulent activity


3. Cookies and Tracking

  • Our website uses cookies to enhance your browsing experience, personalize content, and analyze site traffic.

  • You can disable cookies through your browser settings, but this may affect website functionality.


4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share information only in the following cases:

  • With trusted third-party service providers (such as delivery partners or payment processors) to complete your order

  • When required by law, regulation, or court order

  • To protect our legal rights, safety, or property


5. Data Security

  • We implement strict security measures to safeguard your personal information against unauthorized access, alteration, or misuse.

  • Payment details are processed through secure, encrypted gateways, and we do not store sensitive payment data on our servers.


6. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (except when required for legal or transactional purposes)

  • Opt out of marketing communications at any time

To exercise your rights, contact us using the details below.


7. Children’s Privacy

Mashkiza does not knowingly collect personal information from children under 13. If we become aware of such data, it will be deleted immediately.


8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised date will be updated at the top of the page.


9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Mashkiza – Privacy Support
Email: mashkizawater@gmail.com
Phone: 03111123434